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As an independent Real Estate Agent, we have worked with Pacific Office Solutions for 10 years and have found their range of products on offer to be exemplary. This however is followed up with their incredible service that Pacific consistently provide to our business with all service calls being dealt with inside their guaranteed time frame of 4 hours some times even less!
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It’s very rare that "You can have your cake & eat it - with the best quality and the lowest price, but Pacific delivered both, with the latest colour eco-friendly printers and copiers ”
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Brett Graham Director Ray White
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Pacific’s ability to offer a guaranteed average two hour response to breakdown calls proved to be another major positive in their consideration.
This service is covered by a unique "all inclusive" cost per copy, which covers toner, drums, parts & all other consumables for printers as well as copiers.
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“Finally I had a manageable solution to one of my biggest headaches – accurate accounting for our in-house print production costs. Now, I have a clearer idea of our printing costs and I spend less time pouring over figures. I can now readily ascertain why we’ve done more printing in some months than others - because it’s all there on the servers.”
Ben Graziani
Manager of Finance WVTP
RICOH Customer
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Asset management has been made easier since migrating to MFD technology. What was previously performed by four devices now converges into the one machine, allowing the University to recoup both office space and running costs. We no longer have to coordinate such a variety of toner cartridges for the printers, fax machines and copiers.
“The versatility of MFD technology has significantly improved workflow and is partly why the staff are so enthusiastic about the devices.”
“The multifunction device project is an on-going exercise in delivering improved services at lower costs and it goes without saying that this is something every large corporation or government body in Australia should be eager to implement.”
At the conservative end of the scale and based on the University’s current network printing volumes, we recorded savings of approximately $400,000 since the project commenced.”
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Robert Jack
RICOH Customer